Online booking sites are becoming the norm rather than the exception. With the internet of things spiraling to every last aspect of living; getting your vacation stay has become a one step find on the right click. Companies such as Expedia, Jumia Travel, Trip Advisor and a myriad others, big, medium or emerging are becoming the go-to for any savvy traveler. However, like any other invention, OTAs come with their special challenges. Here is a short list of factors and tips you need to look out for when choosing your OTA. #1 Speed of Communication Automated responses, robotic recordings and eternally engaged ‘direct’ lines are some of the things that can drive anyone crazy while trying to reach any travel agent. Unanswered calls and messages, mails that no one seems to notice as well as agents who appear in a rush when explaining their products/services should be marked red on your list of reliable OTAs. #2 A Listening, Diverse Partner It’s not uncommon to find out that your favorite hot...
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